Body Language Basics
- Training Time: 1 day 9:00 am to 5:00 pm
- Inclusion: Participants Manual and Certificate of Completion
The ability to interpret body language is a skill that will enhance anyone’s career. Body language is a form of communication, and it needs to be practiced like any other form of communication. Whether in sales or management, it is essential to understand the body language of others and exactly what your own body is communicating.
Learning Points
- Define body language.
- Understand the benefits and purpose of interpreting body language.
- Learn to interpret basic body language movements.
- Recognize common mistakes when interpreting body language.
- Understand your own body language and what you are communicating.
- Practice your body language skills.
Course Outline
Body Language Basics – Module 1
Getting Started
- Workshop Objectives
- Pre-Assignment Review
- Action Plans
Body Language Basics – Module 2
Communicating with Body Language
- Learning a New Language
- The Power of Body Language
- More than Words
- Actions Speak Louder than Words
Body Language Basics – Module 3
Reading Body Language
- Head Position
- Translating Gestures into Words
- Open Vs. Closed Body Language
- The Eyes Have It
Body Language Basics – Module 4
Body Language Mistakes
- Poor Posture
- Invading Personal Space
- Quick Movements
- Fidgeting
Body Language Basics – Module 5
Gender Differences
- Facial Expressions
- Personal Distances
- Female Body Language
Body Language Basics – Module 6
Nonverbal Communication
- Common Gestures
- The Signals You Send to Others
- It’s Not What you Say, It’s How You Say It
Body Language Basics – Module 7
Facial Expressions
- Linked with Emotion
- Micro-Expressions
- Facial Action Coding System (FACS)
- Universal Facial Expressions
Body Language Basics – Module 8
Body Language in Business
- Communicate with Power
- Cultural Differences
- Building Trust
- Mirroring
Body Language Basics – Module 9
Lying and Body Language
- Watch Their Hands
- Forced Smiles
- Eye Contact
- Change in Posture
Body Language Basics – Module 10
Improve Your Body Language
- Be Aware of Your movements
- The Power of Confidence
- Position and Posture
- Practice in a Mirror
Body Language Basics – Module 11
Matching Your Words to Your Movement
- Involuntary Movements
- Say What You mean
- Always Be Consistent
- Actions will trump Words
Body Language Basics – Module 12
Wrapping it up
- Words from the Wise
- Lessons Learned
- Completion of Actions Plans and Evaluations
You Can Expect...
- To size up feelings and what is not being said through words.
- To get more to the truth through body language
- To enhance listening in the dimension of non-verbals
You Need This If...
- You are in a business that needs you to intuitively understand clients or customers
- You need to decrease problematic social encounters, and increase social skills.
This is About...
- Understanding the powerful communications that is non-verbal
- Using your non-verbal communication to complement business and work
In-House Rate
Participants: 15 – 30
Duration: 1 day
Course Fee:
Level 7*
, per person
Includes: Manual, Certificate of Completion
* hover over the level link to see the actual price summary